Client Operations For Australian Service Businesses

Book it. Sign it. Do it.
Bill it. Get paid.

Online booking, contracts, jobs, time tracking, quotes, invoices, payments and a BAS worksheet — one login, and a client portal that carries your brand, not ours. With an assistant that drafts the work and never saves or sends without your click.

See it work ↓
  • Payments by Stripe
  • Built for Australian businesses
  • BAS worksheet included
  • Your brand on the client portal, not ours
1Your client books
Miller Plumbing
Book a time
Mon 26Tue 27Wed 28
09:0010:0011:00
Dana Whitfield
Request 10:00 on 26 October
2They sign your contract
Miller Plumbing
Service agreement
Dana Whitfield
Signed. Copy saved with a fingerprint of the text.
3You get paid
Miller Plumbing
INV-1046
$4,200.00
PAID
Matched to the invoice, receipt sent, BAS worksheet updated.

What your client sees, in your branding. Sample data. Your own view is the dashboard below.

basenyx.com/dashboard
Good morning. $18,940 received so far this month — up 12% on last month. 2 invoices are overdue ($3,750). Your next BAS is due 28 October.
6
Active Projects
$18,940
Revenue This Month
2
Pending Invoices
2
Overdue Invoices

Revenue

Paid invoices over the last 12 months.

Recent Activity

The latest across your projects.
WRWeb redesign — Miller Homes
Oct 5 · Quote accepted
KCKestrel Courtyard — Site plan v2
Oct 4 · Sent to site crew
DHDeck & pergola — Dave's
Oct 2 · Invoice paid
2 Insights
New Client
New Invoice
New Project
The dashboard opens with a plain-English briefing — assembled from your real numbers, never guessed.
Everything in one place

From first hello to paid, without leaving the page.

Most service businesses stitch together a booking tool, a contract tool, a timesheet, an invoicing app and a spreadsheet for GST. Basenyx runs the whole job in one place, and your clients only ever see your brand.

1They book and signA customer picks a free time on your booking page. You confirm it, send a contract, and they sign it in your branded portal.
2You do the workThe job lands on your schedule. Add photos from site, tap "on my way", and track the hours as you go.
3It gets paidBill the hours, split a big price into instalments, and get paid by card or bank debit. Your BAS worksheet updates itself.

Online booking

A public page with your hours. Customers pick a time; nothing is booked until you press Confirm, and it becomes a scheduled job.

Contracts and e-signature

Write once, reuse as a template, and send. The wording is locked when it goes out, and you keep a signed PDF with who, when and a fingerprint of the text.

Jobs and scheduling

A week view of who is going where. Photos from site, a one-tap "on my way" text, and a done job becomes an invoice.

Time tracking

Start a timer from anywhere or log hours later, then bill them in one click. Hours can never be billed twice.

Payment plans

Split a price into 2 to 12 dated instalments. Each one is its own invoice, so reminders, receipts and reports just work.

Automations

"Three days after a quote is accepted, send a thank-you." Simple rules that follow up for you, and can't touch your money.

Works on your phone

Install it like an app, capture a bill with the camera, and text a client a reminder from their invoice.

Your accountant, look-only

Give your bookkeeper a login that can see clients, invoices, the ledger and BAS, and can't change a thing.

The Assistant

Say it like you'd say it to your office manager.

Plain words in, real work out. It drafts invoices and quotes from your client price lists, flags what you should know, and saves nothing until you press the button.

basenyx.com/dashboard
Basenyx AssistantAsk how anything in Basenyx works.
bill Miller Homes for 3 hours of consulting
Checking Miller Homes' price list…
Here's a draft invoice for Miller Homes. Nothing is saved yet — edit it in the card or tell me what to change, then save it when it looks right.
Draft InvoiceNot saved yet
Client: Miller HomesSay "make it for…" to change the client.Project: Kestrel Courtyard
Consulting — senior hours
3
$180.00
$540.00
Miller Homes's client price list
+ Add a lineAdd a note
Subtotal: $540.00Total: $540.00
Overdue invoice totaling $605.00 for this client already.
Open full formCancel
Saved as draft INV-1051
Open invoice
It's saved but not sent. Say "send it" and I'll put a send card up to confirm.
Ask a question…
Take Me There

It doesn't just answer. It takes you there.

Every answer comes with a door. One tap flies you to the exact page — with the exact button glowing. No hunting through menus.

basenyx.com/client-prices
where do I set special prices for a client?
Finding that page…
Special prices live on the Client Prices page. Anything you set there overrides your standard prices, for that client only.
Ask a question…
Client Prices
Miller HomesMiller Homes Pty Ltd
Dave's ConstructionDave's Construction Pty Ltd
Coastline Fitoutsaccounts@coastlinefitouts.com.au
Playing on its own — flip to Try it to press the button yourself.
Recall

Sent it to the wrong person? Take it back.

Recall any file you've sent — opened or not. Access is removed straight away, the other side gets an honest notice, and the history stays on record.

basenyx.com/projects
OverviewMoneyMessagesFiles
⋯
Download
Recall…
Site-plan-v2.pdf
Dave — delivered Sarah — delivered
Dave's copy
Site-plan-v2.pdf
Still accessible
Sarah's copy
Site-plan-v2.pdf
Access removed
Sarah is notified · her copy can no longer be opened · recorded in the file's history
Chasing

Chased, without the awkward phone call.

Turn on automatic reminders and overdue invoices get chased on schedule, with no awkward phone call. For the one-offs, the assistant drafts the reminder and you send it with a click.

basenyx.com/invoices
AllOutstandingUnsentSentPaidOverdue
INV-1042$1,150.00
Dave's Construction
OverdueDue Sep 3, 2026
INV-1039$2,600.00
Coastline Fitouts
OverdueDue Sep 18, 2026
Sent · logged on the invoice's history
Received Invoices

When your supplier runs Basenyx too.

Invoices other Basenyx businesses send you can be collected in your dashboard — what you owe, what's overdue, and a Pay button that opens the invoice signed in on their portal.

basenyx.com/received
$5,790
You owe · 4 open
$3,040
Overdue · 3 invoices
$2,750
Due in 7 days
2
Senders
INV-0088 · Harbour Kitchens Newissued today · due 21 Oct$2,400.00
INV-0003 · Bright Spark Electricalissued 23 Aug · due 13 Sep · 24 days overdue $1,100.00 Paid
Opens signed in on their portal — no new login, no hunting through old emails.
BAS & Books

BAS-ready, accountant-friendly.

A real double-entry ledger behind the scenes, GST tracked as you invoice, bank statements (CSV, OFX, QIF) that learn your matches — and an accountant pack that exports everything in one zip.

basenyx.com/accounting/reports
RECEIVABLES (OWED TO YOU)
Current$2,750.00
1–30 days overdue$2,600.00
31–60 days overdue$1,150.00
61–90 days overdue$0.00
90+ days overdue$0.00
PAYABLES (YOU OWE)
Current$1,240.00
1–30 days overdue$0.00
31–60 days overdue$0.00
61–90 days overdue$0.00
90+ days overdue$0.00

BAS Worksheet · Oct–Dec quarter

Accruals basis: GST is counted when an invoice or bill is issued, not when it's paid. A worksheet to check your figures against, not a lodgement-ready BAS.
G1 — Total sales (inc. GST)$18,940.00
G3 — Other GST-free sales$0.00
1A — GST on sales$0.00
1B — GST on purchases$0.00
Net GST payable$0.00
Your accountant reviews and lodges. Figures come from your real invoices, bills and payments.

IT SPOTS THINGS WORTH A LOOK

An unsent invoice is well above this client's usual amountThis invoice is $4,800.00, more than 2.5x this client's typical invoice ($1,200.00). Worth a second look before sending.Out-of-range amount detector · fixed rules over your own records, no guesswork
Questions

Straight answers before you switch.

Can I keep my accountant on Xero or MYOB?

Yes. Export your invoices as a Xero, MYOB or QuickBooks file, or download the accountant pack (trial balance, profit and loss, balance sheet, BAS summary and general ledger in one zip). You can also give your accountant a look-only login. There is no live two-way sync with Xero or MYOB today.

Whose name do my clients see?

Yours. The portal, the emails, the contracts and the booking page carry your business name and brand colour, never ours.

How do clients pay me?

By card or Australian bank debit through Stripe, straight into your own connected Stripe account. Payments are in Australian dollars; invoices in other currencies are settled by bank transfer and marked paid by you.

Does it do payroll?

Not yet. Wages, super and Single Touch Payroll are planned through a partner. Until then, use a payroll product alongside Basenyx.

Can the assistant change my books by itself?

No. It drafts invoices, quotes, reminders and more, and nothing is saved or sent until you press the button. It can still be wrong, so check anything important.

Is this a tax agent?

No. Basenyx prepares a BAS worksheet from your own records for you and your accountant to check. Your accountant reviews and lodges.

What if I leave?

Your invoices, bills and books export any time. It is your data.

Pricing

Simple pricing. Pick your size.

Every plan runs the whole job, from booking to BAS. You choose how many people, how much assistant and how much storage you need — and start with 14 days free, no card.

Solo Starter

$39/mo
150 assistant messages a month
  • 1 user, 5 GB storage, 25 texts a month
  • Booking, contracts, jobs and time tracking
  • Quotes, invoices and your branded client portal
  • Stripe payments, reminders & BAS worksheet
  • Bank statement import (CSV, OFX, QIF)
  • Email support
Start free trial
MOST POPULAR

Pro

$89/mo
500 assistant messages a month
  • Everything in Starter, with 3 users
  • 25 GB storage, 50 texts a month
  • Milestone billing and payment plans
  • Instant document recall and multi-currency invoicing
  • Executive summary, accountant login and priority support
Start free trial

Teams

$249/mo
1,200 assistant messages a month, pooled
  • 10 team seats included (+$18 per extra seat, up to 15 users), 75 GB
  • 150 texts a month
  • Owner, manager and staff roles and permissions
  • Inventory with FIFO costing & assemblies
  • Purchase orders with three-way matching
Start free trial

Enterprise

$599/mo
3,000 assistant messages a month
  • 30 team seats included (+$12 per extra seat, no upper limit)
  • 250 GB storage, 400 texts a month
  • Dedicated onboarding and support
Start free trial
Your invoices, bills and books export any time — it's your data. Prices are per month in Australian dollars. On any paid plan you can add extra storage (from $4 a month for 10 GB) and assistant messages (from $7 a month for 100). The screens on this page are illustrations with sample data.
Basenyx prepares worksheets from your records. It is not a tax agent and doesn't provide tax advice — your accountant reviews and lodges.